1. Do we ship worldwide?
Yes we ship worldwide. Shipping fees are calculated before check out for you. Please note that we are not responsible for any additional import fees to your country of residence.
2. When will my order arrive?
All orders take 1-6 business days to process. Once your order is shipped you will receive an email with a tracking number so you can track your package. Packages are shipped with Canada Post and are shipped on Wednesdays each week.
Estimated shipping processing/times:
1-6 business days from when the order is placed. Orders are shipping on Wednesdays every week.
Local (Waterloo Region) - Expedited: Up to 1 day, Xpresspost: Next day, Priority: Next day
Provincial - Expedited: Up to 3 days, Xpresspost: Next day, Priority: Next day
National - Expedited: 3-7 days, Xpresspost: 2 days, Priority: Next day
Expedited/Tracked: 4-7 business days, Xpresspost: 2-3 business days
Tracked: 6-28 business days
*If you are purchasing over $200 CAD worth of supplies shipping prices can be discounted. Please email us at firstname.lastname@example.org to discuss.
3. Do we offer free shipping?
We offer free shipping within Canada ($125 CAD or more) and the United States ($175 CAD or more). Shipping fees are automatically waived at check out.
4. Do we offer local pick up?
No, at this time we do not offer local pick up.
Any orders within Canada of $125 or more receive free shipping.
5. What is the difference between string, rope, cord, etc.?
The terms string, rope and cord are used a lot in macrame and can mean one thing to one person and something different to the next.
Cord: An overarching term that we use to refer to either string or rope.
String: Single strand twisted string which is created by twisting individual strands of fibre together. A great feature of cotton string is that it can be brushed out to create tassels, feathers, etc.
String is less sturdy than rope and is best used to create pieces with less structure such as what we would consider a typical boho wall hanging with fringe, tassels, etc.
Rope: Rope is created by twisting individual strands of fibre together to make groups. Those groups are then twisted or braided together to create rope. Groups of 2 creates 2 ply rope, and groups of 3 creates 3 ply rope and so on. Twisted rope can be untwisted to create wavy fringe. Braided rope while very sturdy does not brush out or unravel well.
Rope is more sturdy than string and is best used to create pieces with more structure such as macraweaves (macrame weavings), plant hangers, etc.
For more information check out my tutorial on my YouTube Channel here.